How to communicate effectively to a Moderator

As communication is key to development and progress, it is extremely important to know how to let a moderator know something is wrong or something needs to be fixed. Here are some tips on how to do that effectively.

Don’t:

• Salute or greet moderators by private message. (/msg, /tell, /whisper) Instead; use main chat.
• Begin conversations by asking, “May I ask you a question?” It takes an extra 2 messages to get the point across. Instead; use, “Hi <moderator>, I need help with <issue>.“
• Repeat the mod name excessively to gain their attention. Instead; just say what you need. (Example: “Born, can you fix HG?”)
• If you see the mod is busy or flooded with questions, send him/her a mail with /mail send <moderator> instead; or create a forum post.
• Ask only questions relevant to the EternalCracked server. Don’t ask questions such as, “How do I make a server?” We are not tech support.

This doesn’t just apply for the server, it can be a very effective way of communicating in person too.