Banned on skyblock server ??

Hello, I’m contacting you to report a problem I have with EternalCracked Arenas Server.
The problem is that I have been ipbanned for supposed hacking on skyblock, however, I am not using any hacks/mods/cheats whatsoever and I did not intend to use them either. (Frankly, I don’t know any) My main computer malfunctioned and I had to take it to get repaired but in the meantime I used my laptop to play skyblock and everything worked perfectly up until 20 minutes ago when my router decided to reboot itself and instead of breaking the connection normally the server banned me for 10 min. for supposed hacking, but it was just my router lagging the connection.. 15 minutes passed and when I tried to access the Arenas Server I got this message in return: KICKED: Your IP is BANNED !!
May I request your assistance in resolving this problem as soon as possible because, as I stated previously, I did not use any hacks/cheats/mods or anything other than the EternalCracked Launcher itself and the files already provided. Thank you in advance, ASTOGaming.
By the way: I was planning on applying for a staff member, but this unfortunate event happened. And I am always polite to people.

• This topic was modified 11 years, 4 months ago by  ASTOGaming.
• This topic was modified 11 years, 4 months ago by  ASTOGaming. Reason: I have forgotten to add additional sentence